Sastry Durvasula

Chief Digital Officer and Chief Data & Analytics Officer, Marsh

Sastry is the CDO and CDAO of Marsh, and leads the company’s digital, data and analytics strategy and transformation, while building new digital-native businesses and growth opportunities. This includes development of innovative digital platforms and products, data science & modelling, client-facing technology, and digital experiences across global business units.

Since joining Marsh in 2017, Sastry has built a dynamic global team with top external and internal talent. He led the launch of Bluestream digital broker platform, changing the way insurance is purchased in small commercial/consumer; LINQ digital client experience platform that transforms how Marsh provides risk management and insurance services; Blue[i] client- and colleague-facing AI & analytics suite; Blockchain applications including proof of insurance and RiskExchange for trade credit; Marsh Digital Labs to incubate new products, services and emerging tech; InsurTech partnerships in AI, IoT and Cyber — while pioneering digital culture transformation in a highly-complex industry.

Before Marsh, Sastry was Enterprise Head of Data & Digital Tech at American Express, where he led the company’s transformation of digital, data, talent and culture at scale, fostering experimentation and agile development.  Sastry and team delivered cutting-edge products, platforms and experiences across the lifecycle of cardmembers and merchants, including digital payments & partnerships; pay-with-points at checkout for leading merchants like Amazon, Uber, Newegg, McDonalds; multi-petabyte big data & machine learning ecosystem; digital commerce and AmexOffers; and global replatforming of Amex’s card acceptance and processing network. Previously, he worked as an IT consultant at Fortune Global 500 companies.

Sastry plays a leading role in industry consortia, CDO/CIO forums, FinTech/InsurTech partnerships, and building academia/research affiliations. He is a strong advocate for diversity & inclusion and is on the Board of Directors for Girls in Tech, the global non-profit that works to put an end to gender inequality. Sastry launched an industry-wide initiative called #ReWRITE focused on Women, Risk, Insurance, Technology & Empowerment. He holds a Master’s degree in Engineering, is credited with 20+ patents and has been the recipient of several industry awards for innovation and leadership.

 

 

 

Sastry is the CDO and CDAO of Marsh, and leads the company’s digital, data and analytics strategy and transformation, while building new digital-native businesses and growth opportunities. This includes development of innovative digital platforms and products, data science & modelling, client-facing technology, and digital experiences across global business units.

Since joining Marsh in 2017, Sastry has built a dynamic global team with top external and internal talent. He led the launch of Bluestream digital broker platform, changing the way insurance is purchased in small commercial/consumer; LINQ digital client experience platform that transforms how Marsh provides risk management and insurance services; Blue[i] client- and colleague-facing AI & analytics suite; Blockchain applications including proof of insurance and RiskExchange for trade credit; Marsh Digital Labs to incubate new products, services and emerging tech; InsurTech partnerships in AI, IoT and Cyber — while pioneering digital culture transformation in a highly-complex industry.