Healthy Societies Perspectives
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Report Insurer Perspectives on Smoking Risks There are more than a billion smokers in the world today, and a billion people could die of tobacco-related causes this century. Besides health harms, smoking is also responsible for nearly $2 trillion in economic consequences due to lost income and healthcare expenses. -
Perspective As workplaces diversify, inclusive health care benefits can lend a competitive advantage Diverse workforces come with different health needs. This has implications for employee benefits. -
Perspective Where is the energy behind the health data graph? The healthcare industry can improve consumer engagement through usable consumer data -
Perspective How Will Gene Therapy Change The Health Insurance Landscape? Payers will need to adjust their conception of a high-cost claim -
Perspective Defining Healthcare's Workforce for the Future Four trends suggest the healthcare workforce of the future will have very different roles and skills -
Perspective The financial burden of retirement Is a global problem—but Asia Is uniquely vulnerable Governments need to act now to reduce financial pressures and avoid intergenerational conflicts between the young and old -
Perspective It’s past time to build better mental health in the construction industry Construction workers continue to pay a price due to the industry’s outdated attitudes toward mental health. -
Perspective Is the gig economy the answer for older workers? As people live longer, they work longer. More creative solutions are needed for this growing segment of the workforce. -
Perspective Work-related stress hurts 58 percent of workers. This ‘holy grail’ of well-being can help. As workers' health continues to deteriorate, employers must consider how to apply the psychology of behavior change to turn the tide. -
Perspective The Future of Healthcare Measurement A good measure looks beyond office visit data to know what happened before and after the visit. -
Perspective AI’s Potential To Diagnose And Treat Mental Illness Digital solutions offer hope for improving mental wellness -
Report Helping Retailers Manage Uncommon Customer Interactions Positive customer experiences are essential to the bottom lines of retailers and restaurants. But things don’t always go the way that restaurant staff and management would like them to. And it’s the negative or unusual experiences that often grab the attention of news organizations and social media users. In the latest edition of our Taking Stock series, we examine how even a single incident can cause irreparable harm to the brand of a retail or restaurant business. And we detail the steps that organizations should consider to be ready for a potential incident at one of their locations, including: •Training employees to avoid arbitrary actions and to de-escalate conflicts when possible. •Developing teams to gather facts and respond to incidents appropriately, including speaking with the media and others. •Looking to improve by learning lessons from every event. -
Perspective Featured in HBR: Can AI Address Healthcare’s Red Tape Problem? We are only beginning to scratch the surface when it comes to cutting administrative burden through AI -
Perspective Healthcare 2030: Four Economic Scenarios Potential scenarios in the healthcare sector. Will the status quo continue? Will healthcare become a no profit zone? Will there be a triumph of value, and if so, will it be incumbent-led or innovator-led? -
Perspective What the US healthcare industry can expect in 2019 Oliver Wyman's 2019 predictions for the US healthcare industry: on big tech, artificial intelligence, cost takeout, the 2020 presidential race, pharma, and tomorrow's "new front door". -
Report Surprises in Store "How will consumer demand for fresh fruit and vegetables shape the future of grocery retailing? Which factors will determine demand? And how can retailers meet their customers' growing demand for high-quality fresh produce? These are just some of the questions addressed in the Trend Report 2019 ""Surprises in Store"". The report was produced in cooperation with Fruitnet Media International and published at Fruit Logistica 2019, the leading global trade fair for the fresh fruit and vegetable business in Berlin. Surprises in Store is based on one of the most in-depth fresh produce consumer surveys ever conducted, research that involved almost 7,000 consumers in 14 different markets across Europe and North America"