MARSH & McLENNAN COMPANIES

THIS MOMENT

Resources for right now
At this moment, our global business experts are working with leaders across industries to define their inflation protection strategies, find sustainable ways to transform cost and ignite growth, thoughtfully consider critical risk areas facing board members and prepare for and assess damages from natural catastrophes. And we remain out front on understanding rapid innovations in artificial intelligence. The latest insights from our teams across Marsh, Guy Carpenter, Mercer and Oliver Wyman:
Define Inflation Strategy

Our Mercer Investment specialists explain how building inflation protection into portfolios requires broad diversification across a number of asset classes and strategies.

Define Inflation Strategy

Our Mercer Investment specialists explain how building inflation protection into portfolios requires broad diversification across a number of asset classes and strategies.

Fund the Future

With inflation showing staying power, how can your firm best harness risk and prepare for a potential downturn? Oliver Wyman's Performance Transformation team shows how to drive smart cost decisions and win in uncertain times.

Fund the Future

With inflation showing staying power, how can your firm best harness risk and prepare for a potential downturn? Oliver Wyman's Performance Transformation team shows how to drive smart cost decisions and win in uncertain times.

Consider Key Risk Areas

As boards strengthen their companies’ resilience, conveying their efforts to underwriters can help improve directors and officers liability insurance pricing and coverage terms and best position their businesses at insurance renewals.

Consider Key Risk Areas

As boards strengthen their companies’ resilience, conveying their efforts to underwriters can help improve directors and officers liability insurance pricing and coverage terms and best position their businesses at insurance renewals.

Assess Extreme Weather Risks

The CAT Resource Center from Guy Carpenter provides live event coverage and seasonal outlooks for natural catastrophes, including hurricanes, winterstorms, wildfires and earthquakes. 

Assess Extreme Weather Risks

The CAT Resource Center from Guy Carpenter provides live event coverage and seasonal outlooks for natural catastrophes, including hurricanes, winterstorms, wildfires and earthquakes. 

More insights

March 2023

Among our latest insights, the Global Fleet and MRO Market Forecast, a staple resource of executives working in aerospace and adjacent industries, is out now from Oliver Wyman. Our business experts at Marsh and the Oliver Wyman Forum have been getting a handle on the rapidly evolving risks associated with the metaverse and crypto. Our teams at Mercer are on top of employees’ expectations for flexibility, Oliver Wyman Health tells us why 2023 may be the year when the healthcare industry regains its footing and Guy Carpenter is tracking and reporting on the impact of climate change and the recent Turkey earthquakes:

 

Global Fleet and MRO Market Forecast 2023-2033

The latest forecast marks the Oliver Wyman team's 23rd assessment of the 10-year outlook for the commercial airline transport fleet and the associated maintenance, repair and overhaul market.

The year’s research reveals how well aviation managed to perform in 2022, despite a litany of challenges. We’ve essentially moved beyond COVID-19, but if the industry expected 2022 to be a year of unfettered recovery, it was wrong. From Russia’s invasion of Ukraine and rising inflation to ongoing supply chain irregularities and labor shortages that made the industry curtail capacity, 2022 tested aviation’s resilience.

In this year’s report, Oliver Wyman examines and measures the impact of the many mounting pressures facing the industry, insights that should lead to well-informed business decisions and better navigation of the complex economic landscape.

More from Oliver Wyman > 

  

Beyond Play: As the Metaverse Evolves, Beware of New Risks

Today’s connected world has opened new opportunities for businesses and individuals. The emergence of immersive experiences, such as the metaverse, are taking connectivity to a new level. As technologies — including advances in connectivity speeds, 3D reconstruction, artificial intelligence and augmented or virtual reality — advance, the metaverse is providing new ways to engage users, explore new places and conduct business.

But organizations that have already established or are considering establishing a presence in the metaverse — as are more than a third of our survey respondents — need to think beyond the opportunities and consider the fast-evolving set of risks.

More from Marsh > 

  

The Path Forward for Digital Assets and Crypto In 2023

The collapse of FTX in November 2022 put a capstone on a terrible year of failures and lost market value in the world of digital assets. Did this prove that the whole crypto boom was just a speculative bubble or even a scam? Can serious people in finance now disregard the sector?

The short answer is no – and that’s a good thing.

The challenge ahead – for digital asset businesses, investors, developers, policymakers, and consumers – is to focus on that promise, identify and rectify the flaws, and develop rules of the road (both formal and informal) that offer protections for investors and users while fostering truly valuable innovation.

More from Oliver Wyman Forum >

  

Must-Do Strategies: Steps to More Flexible Time Off Programs

Work flexibility and time off are more important to employees than ever before. Many employers made changes on the fly to their time-off programs during the pandemic.

Whether you did or didn’t, now is a good time to take stock of your programs and policies and look for opportunities to improve competitiveness and ensure compliance. You should also be prepared to answer questions about a 4-day work week, because if you haven’t gotten them yet, you will!

Meanwhile, before we get sidetracked thinking about ways to spend that extra day off each week, here are four things employers can do to add flexibility to their time-off policies right now.

More from Mercer > 

  

5 Areas That Will Shape Healthcare in 2023

After three years of upheaval, 2023 may be the year when the healthcare industry regains its footing. Doing so, especially during continued economic uncertainty, will require all parts of the industry pulling in the same direction — whether its further adoption of value-based contracting, more creative use of advanced analytics, or zeroing in on administrative efficiencies.

While predicting the future is always tricky, Oliver Wyman partners issued their 2023 forecast for the industry during two recent webinars. Here are five issues they identified as areas to watch.

More from Oliver Wyman Health >

  

Narrowing the Protection Gap: Climate Change and the Public Sector

As our climate continues to change, the number and severity of significant disasters is projected to increase. The disaster burden not only strains individuals, but governments as well. Disaster risk financing and public-private partnerships can open new opportunities to unlock risk capital and expand risk transfer solutions.

Partnering is key for tackling the most pressing challenges of the day and new thinking by insurance professionals, capital providers, policymakers and regulators is needed to create win-win arrangements.

In this episode of Fo[RE]sight, Guy Carpenter experts Joe Becker and Ruth Lux discuss climate change impacts on the public sector, facilitating risk transfer through resilience and how insurance professionals can help address growing protection gaps.

More from Guy Carpenter >

April 2023

Right now, we've released groundbreaking research to aid in the prioritization of cybersecurity investments. We have global industry experts exploring innovative applications for parametric insurance solutions and others addressing the top concerns of employers, from driving growth while respecting work life balance to understanding what it takes to connect with and inspire Gen Z talent. We’re talking to hundreds of European senior executives to shed light on critical success factors when designing and implementing transformation strategies. And we are out front on mitigating the impact of flood damage. Latest insights:

 

Using Data to Prioritize Cybersecurity Investments

In an industry first, our new report shows how the use of proprietary claims and incident datasets can help organizations evaluate the impact of their cybersecurity controls. This groundbreaking approach has practical applications in how companies prioritize cyber investments, develop strategic roadmaps on cybersecurity and obtain cyber insurance.

The report pairs Marsh McLennan’s Cyber Risk Analytics Center’s extensive proprietary dataset of cyber events with hundreds of responses from Marsh Cybersecurity Self-Assessment questionnaires. The two cybersecurity analytics datasets highlight which cybersecurity controls have the greatest effect on decreasing the likelihood of a cyber event.

More from Marsh >

 

Triggering Change: Parametric Solutions for Climate Resilience

Parametric solutions are very versatile – in principle, any financial loss can be insured under this design as long as there are available datasets that reliably describe financial exposures to physical hazards or any other risk driver. 

As the range of applications of parametric solutions continues to expand, one area of particular focus is climate resilience. Parametric insurance can be a crucial tool for adaptation in a warming world and to prepare for long-term climate trends.

Triggering Change features perspectives from business leaders across Marsh McLennan who routinely help clients on their climate resilience journey. Building on the successes of a wide range of parametric solutions developed by Marsh’s Parametric Center of Excellence and Guy Carpenter’s Parametric Advisory, Triggering Change focuses on new solutions emerging for businesses, the public sector and vulnerable communities.

More from Marsh McLennan >

 

Balancing Economics and Employee Well-Being in Harmony

In case you were thinking a declining economy would lessen the talent supply challenge – we don’t see it. We anticipate demand in the labor market will remain higher than usual and employees will continue to reevaluate their relationships with their employers. We’re offering up some strategies that can help employers priortize growth in harmony with their employees’ well-being.

What’s top of mind for employees? Their well-being. Employees are concerned about work life balance and mental health. Employee burnout remains high with half of workers saying they feel exhausted on a typical day. So, how can an employer continue to prioritize growth and their employees’ well-being? Here are three pragmatic strategies that address the needs of the employer and the employee in harmony.

More from Mercer > 

 

How To Connect With Gen Z Workers — Before It’s Too Late

Businesses have experienced a whirlwind of change to their workforces in the last few years. Now business leaders are trying to figure out how to connect with, inspire and manage their remodeled workforces for the future. 

The biggest mystery by far is Gen Z, which will account for a third of the global population by 2025. The level of disagreement among human resource teams and business leaders over flexible schedules, benefits and other efforts to attract and retain these younger workers is unlike anything we have seen.

New research suggests employers can attract this extraordinary pool of talent if they are willing to set aside some of the practices that have worked in the past and meet Gen Zers where they are, on their terms. Those that don’t risk a continued disconnect among their generational workforces at best, and continued churning of talent and knowhow at worst. 

More from Oliver Wyman Forum >

 

European Business Performance Transformation Survey

Oliver Wyman’s Performance Transformation Survey captures the voice of more than 200 European senior executives and sheds light on how business leaders intend to navigate their company’s transformation through these challenging times.

Executives expect to see margin decline over the next 12 months in an environment that continues to be highly demanding. They see a massive need for transforming their companies and will need to strike a balance in managing cost and profitability in light of current market challenges.

We find that many executives are not yet fully ready to transform. Their transformation plans are in risk of failing to deliver the desired results. We highlight the critical success factors for company leaders when designing, building and implementing the transformations necessary to realize their highly ambitious strategic agenda and achieve sustainable results.

More from Oliver Wyman > 

 

Guy Carpenter’s Julian Enoizi Testifies on Flood Insurance Before Congressional Committee

Floods are the most common, most expensive and most deadly natural disaster that communities across the United States experience. According to the Insurance Information Institute, approximately 90% of all US natural disasters also involve flooding from any number of sources, inducing inland flooding, flash floods and flooding from seasonal storms.

Guy Carpenter’s Julian Enoizi, Head of Global Sector, testified recently before the House of Representatives Financial Services Subcommittee Hearing on Housing and Insurance about the need to improve readiness and mitigate the impact of flood damage. 

More from Guy Carpenter >

A closer look @ artificial intelligence
In just a matter of weeks, an obscure tool called ChatGPT ripped a hole in time sending us into the future. Based on user prompts, generative AI systems like ChatGPT use algorithms to recognize underlying patterns from input parameters and existing material in order to generate new content. Companies now must work out how to use generative AI and other tools in ways that maximize business impact, without succumbing to potential pitfalls. Here's how our experts are thinking about this rapidly evolving innovation:
Generative AI in World of Work

As Ravin Jesuthasan, Senior Partner and Global Leader for Transformation Services at Mercer, writes, the true strength of generative AI lies in augmenting — rather than replacing — the work of employees.

Generative AI in World of Work

As Ravin Jesuthasan, Senior Partner and Global Leader for Transformation Services at Mercer, writes, the true strength of generative AI lies in augmenting — rather than replacing — the work of employees.

Redefining Legal Technology

Farrah Pepper, Chief Legal Innovation Counsel at Marsh McLennan, on how AI can help humans to do what they do best: ideate, imagine, inspire and innovate.

Redefining Legal Technology

Farrah Pepper, Chief Legal Innovation Counsel at Marsh McLennan, on how AI can help humans to do what they do best: ideate, imagine, inspire and innovate.

AI, Data, and Analytics

Unlock the full potential of emerging technologies. Oliver Wyman has gathered its latest expertise and thinking on Artificial Intelligence, Data and Advanced Analytics.

AI, Data, and Analytics

Unlock the full potential of emerging technologies. Oliver Wyman has gathered its latest expertise and thinking on Artificial Intelligence, Data and Advanced Analytics.

Related insights from across Marsh McLennan

Chief People Officer’s Quick Guide to Generative AI

Companies now must work out how to use generative AI and other tools in ways that maximize business impact, without succumbing to potential pitfalls. This is delivering a new role that HR needs to address today.

More from Mercer >

ChatGPT and the Compliance Function

ChatGPT may not be ready for use in compliance functions where security and reliability are essential, but it is just one of many examples of language AI-enabled solutions that compliance professionals should be enthusiastic about.

More from Oliver Wyman >

Reinventing Insurance With Generative AI

Generative AI is ushering in new opportunities for insurers across the value chain — from strategy and product design, marketing and distribution, pricing and underwriting to claims and operations and governance.

More from Oliver Wyman >

2023 Global Technology Industry Risk Study

Understand how the reset in the technology industry with global economic challenges is shifting perspectives on risk management. Examine how leading organizations are rethinking their risk management strategies.

More from Marsh >

The big picture
Businesses are facing a turbulent year, marked by continued inflationary pressures, supply chain disruptions and rising geoeconomic tensions:
Economic & Commercial Pressures

Global inflation, debt levels, energy costs and rate hikes are all factors creating conditions important for the public and private sectors to confront with concerted actions. 

Economic & Commercial Pressures

Global inflation, debt levels, energy costs and rate hikes are all factors creating conditions important for the public and private sectors to confront with concerted actions. 

Join the conversation

Follow Marsh McLennan > LinkedIn | Twitter | Instagram